Orders are dispatched within 1–2 business days. Standard delivery across Sri Lanka takes 2–4 business days depending on your location. Express delivery is available for Colombo district orders (same day or next day). You'll receive a tracking update via WhatsApp once your order is shipped.
Yes! Royal Navigate proudly serves wholesale buyers across Sri Lanka. For bulk order enquiries, please contact our team directly via WhatsApp at +94 77 456 7890 or email us at wholesale@royalnavigate.com. Our team will provide a personalised quote and delivery plan.
We offer a 7-day return policy on all products in original condition and packaging. If your item arrives damaged or defective, contact us within 48 hours of delivery with photos and we'll arrange a replacement or full refund at no cost to you.
For international travel, we recommend our PC Premium range — polycarbonate is the strongest, lightest, and most scratch-resistant material available. For domestic island travel, our PP Hardshell series offers excellent value. For soft flexibility and style, our Fabric Collection is a great choice.
Yes. All Royal Navigate suitcases come with a 1-year manufacturer's warranty covering structural defects, zipper failures, and wheel issues under normal use. The warranty does not cover airline damage or misuse. To make a warranty claim, contact our customer care team with your order details.
Absolutely. Once your order is dispatched, you'll receive a tracking link via WhatsApp and email. You can also reach our team on +94 77 456 7890 for a live status update on your delivery.
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