Free Island-Wide Delivery Across Sri Lanka. Don't miss our latest collection. Shop now

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Get in Touch with
Royal Navigate

Whether you're a wholesale buyer, a retail customer, or just curious about our luggage — our team is always ready to help.

Call Us
+94 11 234 5678 Mon – Sat, 8:30am – 6:00pm
Sunday, 10:00am – 3:00pm
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Email Us
info@royalnavigate.com We reply within 24 hours
on business days
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Visit Our Store
Colombo, Sri Lanka No. 45, Galle Road,
Colombo 03, Sri Lanka
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+94 77 456 7890 Quick replies for orders,
delivery & product queries
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Delivery Info
Island-Wide Delivery
  • Free delivery across all Sri Lanka provinces
  • Dispatch within 1–2 business days
  • Express delivery available (Colombo district)
  • Order tracking via WhatsApp & email
Find Us

Visit Our Showroom

Royal Navigate Showroom
No. 45, Galle Road,
Colombo 03, Sri Lanka
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Support

Frequently Asked Questions

Can't find your answer here? Reach us directly — we're always happy to help.

Email Support
Orders are dispatched within 1–2 business days. Standard delivery across Sri Lanka takes 2–4 business days depending on your location. Express delivery is available for Colombo district orders (same day or next day). You'll receive a tracking update via WhatsApp once your order is shipped.
Yes! Royal Navigate proudly serves wholesale buyers across Sri Lanka. For bulk order enquiries, please contact our team directly via WhatsApp at +94 77 456 7890 or email us at wholesale@royalnavigate.com. Our team will provide a personalised quote and delivery plan.
We offer a 7-day return policy on all products in original condition and packaging. If your item arrives damaged or defective, contact us within 48 hours of delivery with photos and we'll arrange a replacement or full refund at no cost to you.
For international travel, we recommend our PC Premium range — polycarbonate is the strongest, lightest, and most scratch-resistant material available. For domestic island travel, our PP Hardshell series offers excellent value. For soft flexibility and style, our Fabric Collection is a great choice.
Yes. All Royal Navigate suitcases come with a 1-year manufacturer's warranty covering structural defects, zipper failures, and wheel issues under normal use. The warranty does not cover airline damage or misuse. To make a warranty claim, contact our customer care team with your order details.
Absolutely. Once your order is dispatched, you'll receive a tracking link via WhatsApp and email. You can also reach our team on +94 77 456 7890 for a live status update on your delivery.
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